Terms and conditions

01About these terms

These terms of use (the "terms") govern your use of www.provantar.com (the "website"). The website is operated by Provantar Limited, a company registered in England and Wales ("Provantar", "we", "us").

By using the website, you agree to these terms. If you use it on behalf of an organisation, you confirm that you have authority to accept these terms for that organisation. If you do not agree, please do not use the website.

Please also read our privacy policy, which explains how we use any personal data you give us.

02Using the website

The website is free to use. We work hard to keep it available and up to date, but we do not guarantee that it, or any content on it, will always be available or uninterrupted. We may change, suspend or withdraw any part of the website at any time, for example for maintenance or business reasons, without notice.

The website is intended for businesses and professionals. It is not directed at children.

03Information on the website

The content on the website, including descriptions of our services, case examples, illustrations and sample dashboards, is provided for general information only. It is not technical, legal, regulatory, financial or other professional advice, and you should not rely on it as such. Get advice specific to your situation before acting, or not acting, on anything on the website.

Screens, figures and workflows marked "Example" are illustrations only. They do not represent a specific client, outcome or guarantee of results.

We try to keep the information accurate and current, but we make no promise that it is complete, accurate or up to date, and we may correct errors at any time.

04Consultations and our services

You can book a free consultation through the website or send us an enquiry. Doing so does not create a contract between you and Provantar, and it does not commit either of us to an engagement.

Any services we provide are governed by a separate written agreement, such as a statement of work or services agreement, signed by both parties. If anything in these terms conflicts with that agreement, the agreement prevails.

05Acceptable use

You may use the website only for lawful purposes. You must not:

• use the website in any way that breaches any applicable law or regulation, or that is fraudulent or harmful
• send us false or misleading information, or impersonate any person or organisation
• try to gain unauthorised access to the website, the servers it runs on, or any connected system or database
• introduce viruses, malware or any other harmful material, or attack the website through a denial-of-service or similar attack
• use automated tools to scrape, harvest or copy content from the website in bulk, except for normal search engine indexing
• use the contact form to send spam, unsolicited advertising or bulk messages
• interfere with or disrupt the website or its security features

Attacking the website may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant authorities and cooperate with them, including by disclosing your identity where the law allows.

06Intellectual property

Provantar, or our licensors, own all intellectual property rights in the website and its content. This includes text, graphics, illustrations, logos, the Provantar name and brand, and the design and layout of the website. These works are protected by copyright and other laws around the world.

You may view the website and print or download extracts for your own business reference, or to share internally within your organisation, as long as you keep our copyright notice and do not change the content. You must not otherwise copy, reproduce, republish, sell or commercially use any part of the website without our prior written permission.

Nothing on the website gives you a licence to use the Provantar name, logo or other trade marks.

07Third-party trade marks

Amazon Web Services, AWS and related marks are trade marks of Amazon.com, Inc. or its affiliates. Other product and company names mentioned on the website may be trade marks of their respective owners. We use them only to identify those products and services. This does not imply that their owners endorse or sponsor Provantar, except where we expressly state a partnership.

08Links to other websites

The website links to websites and services run by other companies, such as our scheduling page and LinkedIn. These links are for your convenience only. We do not control those websites, we are not responsible for their content, availability or privacy practices, and a link does not mean that we endorse them. You use them at your own risk and under their own terms.

You may link to our home page in a way that is fair and legal and does not damage our reputation. You must not suggest any association with us, approval or endorsement on our part that does not exist.

09Viruses and security

We take reasonable care to keep the website secure, but we do not guarantee that it is free from bugs or viruses. You are responsible for your own information technology, devices and security software when you visit the website.

10Our responsibility to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.

Subject to that, and because the website is provided free of charge and for general information:

• we exclude all implied conditions, warranties, representations and other terms that may apply to the website or its content, to the fullest extent the law allows
• we are not liable to you for any loss or damage arising from your use of, or inability to use, the website, or from your reliance on any content on it, whether in contract, tort (including negligence), breach of statutory duty or otherwise
• in particular, we are not liable for any loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, loss or corruption of data, or any indirect or consequential loss

Our liability for services we provide is set out only in the written agreement for those services.

11Your responsibility to us

If you breach the acceptable use rules in these terms, you agree to compensate us for any reasonable losses, costs and expenses, including reasonable legal fees, that we suffer as a direct result of that breach.

12Changes to these terms

We may update these terms from time to time to reflect changes to the website, our business or the law. The date at the top of this page shows when they were last updated. Please check this page each time you use the website. By continuing to use the website after a change, you accept the updated terms.

13General

• Severability: if a court or other authority decides that any part of these terms is invalid or unenforceable, the rest of the terms continue in full force.
• No waiver: if we delay or do not enforce any part of these terms, we can still enforce it later.
• Transfer: we may transfer our rights and obligations under these terms to another organisation, for example if our business is sold or reorganised. You may not transfer your rights or obligations without our written consent.
• Third parties: only you and Provantar have rights under these terms. No other person may enforce them under the Contracts (Rights of Third Parties) Act 1999.
• Entire agreement: these terms and our privacy policy are the entire agreement between you and us about your use of the website.

14Governing law and disputes

These terms, and any dispute or claim arising from or connected with them or your use of the website (including non-contractual disputes or claims), are governed by the law of England and Wales.

The courts of England and Wales have exclusive jurisdiction. However, if you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts. If you have a concern, please contact us first, as most issues can be resolved quickly and informally.

15Contact us

If you have any questions about these terms, or want to report misuse of the website, contact us at: